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Finding Training for Staff, Managers, and Owner-Operators: A Comprehensive Guide

In the landscape of disability support services, the National Disability Insurance Scheme (NDIS) has been a transformative force, aiming to empower people with disabilities to lead fulfilling lives. However, to effectively navigate this complex scheme and provide top-notch support, staff, managers, and owner-operators in the disability support sector must undergo comprehensive NDIS training. This training equips professionals with the knowledge and skills to deliver high-quality care and adhere to NDIS guidelines. In this blog, we’ll explore where to find NDIS training tailored for various roles within the industry.

1. NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is the regulatory body responsible for overseeing NDIS providers and ensuring compliance with quality and safety standards. They offer a range of resources and training programs designed to help providers understand their obligations under the NDIS. This includes online courses, webinars, and workshops such as the NDIS Code of Conduct, NDIS Practice Standards, and complaints handling.

2. Registered Training Organizations (RTOs)

Numerous Registered Training Organizations specialize in delivering NDIS-specific policies and procedures for providers, staff, managers, and owner-operators. These programs are often tailored to meet the diverse needs of the disability support sector and are delivered by experienced training groups with expertise in the field. RTOs offer online and in-person courses, allowing participants to choose the format best suits their learning preferences and schedules.

3. Industry Associations and Peak Bodies

Industry associations and peak bodies within the disability support sector frequently organize training events, seminars, and conferences on NDIS-related topics. These events provide valuable opportunities for professionals to network with peers, stay updated on industry trends, and enhance their knowledge and skills. Additionally, many associations offer membership benefits such as access to exclusive resources, discounts on training programs, and professional development opportunities.

4. Online Learning Platforms

Several online learning platforms host various training courses in different levels of expertise and roles within the industry. These platforms offer the flexibility of self-paced learning, allowing individuals to progress through the material. Courses cover several topics, including NDIS legislation, person-centred approaches, cultural competence, and disability advocacy.

5. In-House Training Programs

Some organizations develop in-house training programs tailored to their staff, managers, and owner-operators. These programs can be customized to address the organization’s and its workforce’s unique needs and challenges. In-house training may include classroom sessions, practical workshops, and on-the-job training, ensuring employees receive relevant hands-on learning experiences.

6. Government Initiatives and Grants

Government bodies at the federal, state, and territory levels often provide funding and support for NDIS training initiatives to enhance the skills and capabilities of the disability support workforce. This may include subsidies for accredited training courses, grants for professional development activities, and incentives for organizations to invest in staff training and upskilling.

In conclusion, NDIS training for staff, managers, and owner-operators is essential for maintaining high standards of care and compliance within the disability support sector. By leveraging the resources and opportunities available through regulatory bodies, healthcare management consulting firms, industry associations, online platforms, in-house programs, and government initiatives, professionals can enhance their knowledge, skills, and competencies, ultimately improving outcomes for people with disabilities and their families. 


Whether you’re just starting your career in disability support or looking to advance your existing skills, there are plenty of avenues for quality NDIS training. Find out more useful training courses from our expert, book an NDIS Business consulting today!