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NDIS auditor-commended support and documentation for NDIS providers

End-to-end services, personalised supports and post-audit compliance software

Registration
Internal Audit
Training and Compliance Software

Why Choose Effective Policy?

Gina Ingrouille Principle Consultant and Auditor

Effective Policy is a specialist compliance, quality, and workforce development partner supporting NDIS and Aged Care providers across Australia.

Our experience spans small, medium, and large private businesses, not-for-profits, and government departments with budgets up to $166 million. With us you will access end-to-end support, from registration to business growth strategies and everything in-between. We’re proud to see some of our NDIS business clients are kicking major goals in this industry.

Here’s why over 7,700 providers have chosen us for support: 

  • Price matching like-for-like services
  • No one-size-fits-all advice, we give bespoke advice and supports tailored to your business
  • Life-time warranty and updates on policies addressing current practice standards.
  • Real-person phone support, we don’t ghost you after the purchase
  • Assistance with ongoing NDIS Audit and Internal Auditing
  • Convenient software solutions for training and compliance

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Who We Support

Effective Policy supports a wide range of providers to meet their NDIS provider obligations.

  • Supported Independent Living
  • Respite
  • Day Programs
  • Community Programs
  • Support Coordinators
  • SDA Providers
  • Counsellors
  • Mental Health Professionals
  • Psychosocial Recovery Coaches
  • Nursing Agencies
  • Community Nursing
  • Sole Traders
  • Behavior Support Practitioners
  • Support Workers
  • Not-for-profits
  • Social Enterprises
  • Small Organisations
  • Medium Organisations
  • Large Organisations
  • Support at Home providers
  • Alcohol and Other Drug Services
  • Homelessness and Domestic Violence Refuges
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What Sets Us Apart from Other Consultants

Our policies and documents cater to every state and territory.
30+ Years Industry Experience
Our policies and documents cater to every state and territory.
21+ Years Standards Auditing
Our policies and documents cater to every state and territory.
Contactable And Reliable
Our policies and documents cater to every state and territory.
Corporate Governance Experts

Reviews

"I just wanted to inform you that we have completed the stage 2 audit of the NDIS Accreditation, and we passed with no non-conformities. We are awaiting the final report. Thank you for your help and assistance throughout this process."

Grace: NDIS Provider
Effective Policy
Star Star Star Star Star

"An Audit company completed our Stage 2 audit last week with zero non-conformities identified. All 74 Stage 1 non-conformities were remedied. We are recommended for re-certification. Your summary excel spreadsheet was used to show and provide links to remedy Stage 1 NC and was praised by them as it made their job simpler. Thank you for your guidance and education with our first audit. It was very much appreciated."

David: NDIS Provider
Effective Policy
Star Star Star Star Star

"This guide is fantastic, I have professionally been out of the industry for a year and have recently returned and this is not spoken enough about. There seems now to be too much focus on getting clients at any cost and people are forgetting the real cost of not providing quality supports. This document clearly outlines what happens when there aren’t the skills, governance and quality procedures, processes and actions in place. It then outlines what you can do as a provider to have the right things in place. Brilliant! Really really well done and should be given to all new providers (and some exiting) as they start their provider journey!"

Bec
The NDIS Provider: Governance, Risk and Compliance Guide
Star Star Star Star Star

"Gina and her Team provided comprehensive policies. The whole experience was met with professionalism and promptness! Highly recommend"

Salvanah
High Intensity Personal Activity (Policies and Procedures Package) Module 1
Star Star Star Star Star

"I have been with Gina from Effective Policy since 2021, and she has been an amazing consultant. I honestly wouldn’t know how to manage my compliance and behaviour support requirements without her guidance. Gina is extremely professional, very well organised, and always keeps me updated with the latest policies. She also takes care of all my internal audits and makes sure everything is in order. What I appreciate most is her responsiveness – whenever I reach out, she answers me straight away and provides clear direction. She always leads me in the right way, and her support has been invaluable for my business. I highly recommend Effective Policy and Gina’s services to anyone looking for reliable, professional, and supportive consultants."

Sahar: SaharAbility Pty Ltd
Sahar Safwan – Director/General Manager - SaharAbility Pty Ltd
Star Star Star Star Star

Frequently Asked Questions

What is an NDIS provider?

An NDIS provider is an individual, business, or organisation that delivers supports or services to NDIS participants. Providers can be independent NDIS support workers, small businesses, or larger SIL providers. To operate, many must complete NDIS registration through either verification or certification, depending on the services offered.

Being an NDIS provider means meeting quality and safeguarding standards, holding an NDIS provider number, and maintaining compliance. Providers can offer everything from personal care and therapy to specialist disability accommodation.

How do I become an NDIS provider?

To become an NDIS provider you must:

  1. Complete your NDIS application through the NDIS Commission.
  2. Get ready for audit
  3. Pass a provisional, verification, or certification audit.

A registration consultant or NDIS consultant can guide you through this process.
The pathway you take depends on your service type — for example, independent support workers often go through verification, while SIL providers or behaviour support specialists require certification audits.

How to start an NDIS business if I have no experience?

If you have no prior experience, you can still apply. A consultant can help with your business plan, required policies, staff training, and governance. Many first-time applicants begin with low-risk registration categories under verification. If you already have clients, you may be eligible for provisional registration and can demonstrate your capacity through documentation.

How long does it take to become an NDIS provider?

The timeline depends on whether you are doing verification or certification. NDIS screening alone can take 4–6 weeks. Verification audits are faster, while certification audits (Module 1, Module 2, Module 2a, Module 3, Module 3a, Module 4, Module 5) can take several months. Delays often come from incomplete paperwork or poor preparation.


On average, expect 3–6 months for certification, and 4–12 weeks for verification. Using an NDIS registration consultant reduces delays by ensuring your documents are correct the first time.

How much do NDIS providers make?

Earnings depend on the services you deliver and the demand in your area. SIL providers and those offering specialised services can earn more, but all providers need strong compliance and business management to remain sustainable.


A well-structured NDIS business with the right provider registration and a clear business plan can be profitable, but compliance costs, audits, and staff wages must be factored in.

What is the NDIS registration cost?

NDIS registration cost varies. You must pay for:

  • The NDIS application (no direct fee, but extensive documents).
  • Audit costs (verification level is cheaper; certification with multiple modules is more expensive).
  • Consultant or policy package fees if you use an NDIS registration consultant. Our core module policy package starts at $1800+GST