The NDIS workforce is a critical component of Australia’s care and support sector, with approximately 325,000 workers currently employed. As the NDIS expands, the question arises: is this workforce an asset or a liability?
Workforce Growth and Challenges
Over the past seven years, the NDIS workforce has more than doubled, yet it faces significant challenges. High turnover rates—between 17% and 25% annually—are prevalent, with many workers leaving due to burnout and poor working conditions. This instability can hinder the quality of care provided to participants, making it a potential liability. Moreover, service providers struggle to attract and retain skilled workers due to poor staff induction and training knowledge.
Potential as an Asset
Despite these challenges, the NDIS workforce also represents a valuable asset. The essential support provided by these workers enables individuals with disabilities to lead fulfilling lives. As demand for services grows—projected to require an additional 128,000 workers by 2025—the importance of investing in workforce development becomes evident. Programs aimed at enhancing worker training, career pathways, and overall job satisfaction are crucial for transforming this workforce into a sustainable asset.
Strategic Investments Needed
Strategic investments such as comprehensive online training platforms are essential to maximise the potential of the NDIS workforce. Initiatives that improve working conditions, provide ongoing training opportunities, and foster a supportive work environment can help mitigate turnover and enhance job satisfaction. Additionally, addressing systemic issues within the broader care sector will be vital in attracting new talent and retaining existing workers.
In conclusion, while the NDIS workforce currently faces challenges that may categorise it as a liability, it can evolve into a significant asset for both participants and the broader community with appropriate investments and strategies.
Join us on 17th December for an NDIS Staff Onboarding Tutorial. We will walk you through the entire process and use a show-and-tell with documents, forms, and templates.
