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How To Ace Your NDIS Audit: Essential Tips for Providers

The NDIS audit process is crucial for registered providers to ensure compliance with the NDIS Practice Standards. An audit might seem daunting, but you can confidently pass with flying colours with proper preparation. Here’s how to ace your NDIS audit.

  1. Understand the Standards: Familiarise yourself with the NDIS Practice Standards relevant to your services. These standards guide your policies, procedures, and practices, ensuring participants’ safety, dignity, and quality of support. Stay updated on any changes or amendments.
  2. Organise Documentation: Auditors will review your paperwork, so all documents must be in order. This includes policies and procedures, incident reports, staff training records, and participant files. Keep clear, accurate, and up-to-date records as auditors find transparency and compliance.
  3. Staff Training: Ensure all staff are well-trained in areas relevant to their role. This includes NDIS-specific training and knowledge of policies. Auditors may ask your staff questions, so preparation is key.
  4. Internal Audits: Conduct internal audits regularly to identify potential non-compliance areas before your official audit. Self-assessments can help you stay on top of requirements and resolve issues early.
  5. Engage with Participants: Auditors may contact your participants to understand their experience. Consistently delivering high-quality care and maintaining open communication with participants can greatly improve your audit results.

By preparing thoroughly and keeping compliance at the forefront of your operations, you’ll be ready to ace your NDIS audit.

Join Gina for an inspiring “How to Ace your NDIS Audit – Free Tutorial” webinar session as she demonstrates a simple and effective way to get your organisation ready for NDIS Audit. Whether it is a provisional audit, midterm audit, or re-registration audit, this interactive webinar where we’ll share tips and tricks on how to ace your NDIS audit with flying colours.

Register now and take the first step toward audit success!

Thinking of registering as an NDIS or Aged Care Provider?


We offer a no-obligation 15 minute discovery call with our Founder and CEO, Gina Ingrouille. Gina has worked in the health, disability, aged care and mental health sectors since 1987. She is policy, quality, compliance, strategy and operations expert. She has CEO’d two large not for profits and led large public sector teams through reforms and tumultuous times. A seasoned expert. 

CEO Gina Ingrouille, speaking at an event.

👉Psst, get our free download on NDIS Governance, Risk and Compliance here!