The Power of Early Detection: Boosting Health and Quality of Life
The rationale for detecting deterioration in people with disabilities or older adults is multifaceted and rooted in improving health outcomes, quality of life, and healthcare efficiency. Here are the key
Recognising and Responding to Deterioration
Recognising and responding to clinical deterioration is crucial for patient safety. The STOP and WATCH method is an effective early warning tool for identifying subtle patient condition changes. STOP and
How Often Does a BSP Need to be Reviewed
A behaviour support plan that includes restrictive practices should be reviewed at least every 12 months. If you’re wondering where this is mandated, you will find it across multiple sources:
Is Your NDIS Organisation Compliant?
To assess if your NDIS organisation is meeting all regulatory requirements, follow these key steps: Understand the NDIS Practice Standards Familiarise yourself with the NDIS Practice Standards, which outline service
The Critical Elements for Senior NDIS Staff
At a minimum, these are the critical areas any senior NDIS personnel should be across: Governance and Compliance Strategic Planning and Service Delivery Workforce Management and Development Technology and Data
Secondary Sources of Information for Identifying Swallowing Difficulties
Secondary Sources of Information for Identifying Swallowing Difficulties in Disability Care Identifying Swallowing Difficulties in Disability Care Source of Information (Secondary) Observations / Evidence Indicating Swallowing Difficulty Changes in Social
What are the most important areas NDIS senior personnel should focus on?
At minimum, these are the critical areas any senior NDIS personnel should be across:
Governance and Compliance
Implement a real-time compliance dashboard to monitor key NDIS obligations
Ensure financial systems align with NDIS pricing limits and fraud prevention protocols
Develop and maintain risk mitigation strategies for all participant profiles
Strategic Planning and Service Delivery
Identify and prioritize top operational bottlenecks
Integrate quality and compliance checkpoints into daily workflows
Develop a strategic plan that guides day-to-day decision making. If you don’t have one, feel free to have a chat with one of the Effective Policy consultants.
Establish a service delivery model that ensures effective and impactful reach to clients.
Workforce Management and Development
Implement a leadership development program combining disability care expertise with business acumen. Here is an example of a workforce professional development platform.
Create succession plans for critical roles, including operations and compliance
Develop comprehensive recruitment strategies to attract and retain skilled support workers.
Technology and Data Management
Adopt NDIS-specific platforms for rostering and claims processing.
Track and analyse key performance indicators (e.g., participant satisfaction, staff turnover), Inayah Consulting is able to assist with custom designs at reasonable prices
Automate critical compliance workflows (e.g., worker credential tracking). Inayah is also a fantastic option for assistance.
Financial Planning and Risk Management
Develop a budget accounting for operational expenses, growth initiatives, and contingencies. If you don’t have an accountant yet, may we recommend The Good Numbers (Samantha Perez)
Establish a rapid-response fund for unplanned audits or investigations
Conduct regular simulations of high-risk scenarios (e.g., staff shortages, participant emergencies)
Continuous Improvement and Participant Engagement
Conduct quarterly “scaling health checks” to assess service quality and staff wellbeing, refer Effective Policy NDIS Provider Scaling Checklist (coming soon).
Review the strategic plan annually, aligning with NDIS reforms. If you don’t have a strategic plan, you should have one.
Implement systems for capturing and acting on participant feedback.
By focusing on these critical areas, senior staff can ensure their NDIS business is well-positioned for compliance, growth, and delivering high-quality services to participants.
If you are unsure about whether you need external assistance, we area happy for a quick chat, phone 02 9055 8669.
Author: Gina Ingrouille, Principal Consultant Effective Policy.
